Beauty in the Pot at Star Vista Singapore Outlet
One of the standout features of Beauty in the Pot at Star Vista is its dedication to promoting health and wellness. The restaurant’s signature Beauty Collagen Broth is packed with nutrients and collagen that are great for your skin and overall well-being.
Find Beauty in the Pot at Star Vista
The restaurant is known for its elegant and cozy interior design. The warm lighting and comfortable seating create a welcoming and inviting atmosphere.Beauty in the Pot at Star Vista is renowned for its delectable hotpot dishes. Their menu features a wide range of fresh ingredients, including succulent meats, flavorful vegetables, and an array of seafood. You can customize your own hotpot with your favorite ingredients and choose from a variety of broths to suit your taste, from herbal and collagen to spicy and tomato-based broths.
What People Say About Beauty in the Pot
The food is really good and birthday service is also available. There are also delicious desserts
Hot pot is always something that I enjoy regardless. Whether it's the wide variety of sauces, the collagen soup, or the fish tofu. These are all what they're known for at BIAP, under the Paradise group.That all said, to be honest, I have been to better BIAP outlets. This outlet at Jewel feels a little too commercialized, trying to do too much with too little. Everything feels very rushed, crowded, and tight. It's only because we came from a flight, that's why we chose to have our dinner here.
The service and food at the Jewel branch was excellent with really nice atmosphere. Definitely my go to branch for beauty in the pot!
Celebrated a birthday here and the experience was wonderful. Kudos to HuaDuo and team for making this celebration extra special.
The collagen soup is better tasting than competitor and the tomato soup added in corn to counter the acidity.Overall this is a very nice food place..The server shawn, Hefa and siew Ping are very attentive and friendly.Top notch...
Service provided by Huaduo is top notch!!! She is very friendly and accommodated all our requests, thanks Huaduo!!!!!
Xin Hui was good in her service. She was prompt and she knows what we needed.
Excellent service and attention to detail to ensure that our broth remained clear. Appreciate the service!
Staff is very friendly and helpful. Food is wonderful as usual. Always enjoy dining at Beauty In The Pot.
Wonderful stuff and services, fresh ingredients and very detail instructions to cook. very nice place to enjoy hot pot with friends.
Very good collagen broth, extremely tasty. Ingredients are fresh and generous, and the sauces are absolutely delicious. Service staff is friendly and the atmosphere is nice and kid friendly as well!
The beauty perm is delicious, the ingredients are fresh, and the service is considerate
This is by far the worst hot pot experience I have in SG. The front counter don't bother to greet and ask you to wait even seeing you standing right in front of him. The waitresses bang onto the baby chair a few times and yet they will tell you to becareful when there is only 1 place to put the baby chair. Self service to refill the soup because all of them just so busy and no time to serve. Even drinks also will be no time to refill.
Very nice place for meals… got a playground for the kids!!! The adults could talk and enjoy the meals
2nd time at this place but service is good. They helped out the prawn paste in both the soup. Collegen soup was good but the spicy soup a bit too oily. Meat portion is OK. Condiments not worth the value - $4.50 per paxLamien probably our fault, a bit overcooked😜. Will go back for next celebration! Nice size cake and dessert! 👍.They shud keep membership FREE for life! If expired, need to pay😕
The staff service from Xiu Zhi were exceptional. She patiently guided us through the ordering process as it was our first time here. The collagen broth was packed with flavor striking a perfect balance between bold and comforting. I'm already counting down the days until my next visit.
We went to eat there and if we book, the que was not that long. The food was excellent and I enjoyed it alot. I went with my mother and sister and enjoyed the food, very filling! It was also a very fun experience to cook our own food.although the staff did not immediately serve us which is understandable, it was really crowded which shows it is worth the time and money ! ☺️☺️☺️🙏🙏🙏☺️☺️🙏☺️🙏😇😇😇😊😊😊😊😁😁😁😁😅😅😅😆😆😆😆😃😄😀😃😄😀😃
Out of the three BITP I've been to, namely Vivo, Centrepoint and Jewel Changi, Jewel Changi's broth recipe is, by a mile, the best. Food dishes were same same. Spicy nourishing soup extra spicy and collagen broth soups were beyond excellent, somehow.I even had the soup packed for takeaway because it was so amazing. Vivocity better buck up.
Food was great but the service wasn’t. 🙁 was there for dinner last night and staffs were not attentive. Very disappointing … don’t go during peak hours!
We have always wanted to try beauty in a pot. Heard alot about the collagen hot pot.Went around 2.30pm and it was half full. Quite surprised since I would have thought it would be more or less empty.Service was good. The waiter obliged to give us a quiet spot where we could place our baby, and the waitresses were good at explaining and introducing their popular orders. Very clear on what the shop has and was sincere and polite the whole time. Even when there were some out of the norm requests by my old parents, I could see they were surprised, but they obliged and were professional about it.For the soup base, we chose the twin pot, since the final price is more or less similar to the single pot. We tried the collagen broth and the spicy pork broth. Both tasted rich and savory.The ingredients came fresh, and the staff notified us how long each ingredient should be cooked. Which was something I found good. One eye opening ingredient was the fish tofu, whereby each piece cost SGD 3. Not sure why tofu would be so expensive but we tried it anyway. Let's just say the taste is something new.All in all, it was a great experience to dine there. Me and my family had a great time. And kudos to the staff there. Being at the Frontline of singapore's tourism must not be easy. Keep up the good job!
Another great place for steamboat. The prices for the soup base may be more expensive as there is no clear water (清水) option. We usually go for twin pot with the collagen broth and spicy nourishing broth. My top 3 items: sliced pork belly, pork and chive dumplings, and handmade udon noodle. The ingredients were so fresh and went so well with the broth that no sauces / condiments needed.
Came here with family for a birthday celebration. Service was good and staff were friendly and attentive. Our kids enjoyed the playground inside, and were given free balloons too. We were also given complimentary cake after dinner. Food was good and we enjoyed the collagen broth. The kids also enjoyed the food. The ambience is nice and the place is spacious.
This branch of beauty in the pot is a total disappointment. We booked a table on our flight and immediately rushed down to the restaurant after retrieving our bags.Service was dull from start to finish. Bowls are not properly cleaned and staff are extremely inattentive. It took me around 5 mins raising my hand to capture the attention of a ground staff. Even the cleaner could not help me capture their attention. Soup refill was also not served to our table from the start so we could not help ourselves.The meal ended with an extremely sweet version of dessert which we ended up not finishing it. I have patronize beauty in the pot at other branches many times so I know this is not their usual standard, but I will now avoid this branch at all cost.
The service attitude is very poor. Shui didn't ask but raised his hand and pretended not to notice. No one served me the whole time. So what's the point of paying me a service fee?
visited beauty in the pot at jewel today for dinner after making a reservation for 8.30pm. all the side dishes were not refilled and most were empty by around 9pm. i asked the waiter if it was possible for them to refill because i paid a total of $4.50 for the sides and would be a waste of money to pay $4.50 to not be able to get any sides. the waiter told me they ran out of side dishes and did not have anything to refill. if this is the case, i suggest the company to tell customers that there will not be enough side dishes so customers are aware.
Always a great dining experience at Beauty in The Pot. Delicious spicy nourishing and beauty collagen broth with fresh meats and vegetables at reasonable prices. I always look forward to the free Yuzu dessert served after our meal!
A bit noisy even after 12AM.After 10pm, dining from 10pm onwards to 3AM has a 20% discount making it great for if your departing flight does not offer meals. Bare in mind fruit plate has a charge.
Was here for dinner and WEI HONG provided the best service ever! Made our entire dinner experience so much better! Food was great but service was fantastic 👍
The dining experience was great and the food was delicious. Thank you to the manager and his team. They are so thoughtful, and very enthusiastic when celebrating my family birthday
It has been a while since I last ate here, I had high expectations for their condiments/side dish corner which was chargeable per person of $4.80++ I was expecting more of it. Make me crave for HDL Mushroom side dish now.Overall food was fresh and broth was good
The lady that served our table was very good and detailed with her service, with a very good attitude. Her name is XiuZhi.
XiuZhi is our server and she is attentive to our needs at all times throughout. As we are celebrating a birthday, she is super friendly to help us take photo of us with different poses. Will definitely return again! 🙂
Nice experience and good service. Can do with more large tables that can accommodate large groups of customers.
0 service from the staff. understand that these premium hotpot places charge a premium for their food ingredients due to the services that you're entitled to at the restaurant. this particular outlet gave no said service, requests were slow and side dish bar was barren
Came back to Beauty in the pot @ Jewel again. The service is really great, fast and efficient. Food quality is delicious.
Excellent food. They provided a free flow Yuzu slushy dessert at the end which completed the wonderful dining experience!
Nice hotpot place located in Jewel.The place is well decorated and has many seating which can accommodate big groups of 10 peopleThe staff is very friendly and professionalThe food is delicious, a lots of broths are available depending on your preference.You can have a maximum of 4 broths per table.
So good! High quality food. Every item we ordered are good. Friendly service. The collagen soup is definitely must have! I like to order 1 full collagen soup. The drunken tiger prawn is really good. But would recommend to add it in very last, since it has alcohol, it will change the broth’s flavour.
Absolutely Wonderful Dining Experience!10/10The food, atmosphere, service were Amazing, the Vibe was on!Dined with hubby and kids, on our last stop before heading home to Australia!Wish we had one of these in Aus!I really enjoyed the Collagen Broth, with sides of mushrooms, spinach, cabbage and dumplings and pork belly slicesThe Herbal tea was Delicious tooExtremely Happy with this experience
We made a reservation on the phone before heading down. Be on time. Otherwise, your reservation will be cancelled.Service was ok, not excellent. Ingredients were very fresh & portion was ok. The soup base was awesome. We had Collagen & Mala soup. But after drinking quite a fair bit of soup, we had palpitation. Probably due to high amount of MSG. Would have given a 5 stars if we didn't experience this.
One of my go-to favorite locations for hotpot. They recently allow the self-serve for condiments after relaxed measures were announced. Which is great coz we can pick our own appetizers and the proportion of condiments :)Food standard is good, service and ambience is great. Best of all, they provide the palette cleanser or sorts - yuzi slushy. Now that's yummylicious! 😂Beware of the parking rates at Jewel. Can be exorbitant just for a few hours.
Good quality produce and soup bases and even better service. The furniture and decor are really falling apart and sized very wrongly making it quite painful to sit at tight tables with hardly any space for your legs. The decor is also falling apart and the dining room is very tired.
I went to several BITP outlets but this was the worst experience for me and my family. Food was ok, hotpot standard. However, the environment and service were bad.Environment:We were given a corner seat as we had a baby pram. The corner was very cold and they did not had any blanket available.The seat was near the kitchen, we had to constantly hear them clearing the dishes which wasn’t very pleasant.Service: The waiter basically just served the food and drinks only. He did not bother to help us with any dishes (example other outlet or hotpot restaurant would usually ask if we would like their assistance to cook the prawn paste).Overall, we felt that the service did not meet our expectation for the price paid.
Really enjoyed the atmosphere and the service here !!! Love the time spent here!!!
Don’t have any dish to specially recommend but would say that most of the food is good. The collagen broth comes at a premium but is pretty nice to drink on its own but cooking the meat in there doesn’t add too much flavour. On the other hand, the tomato soup adds more flavour to the food.Service wise, would say it’s visibly lacking if you compare it to its competitor who charge at the same price point. Still it’s nice that this outlet has a playground for kids to play around. Not much seats outside the shop for the waiting crowd, only a water dispenser.Have to say that the complimentary dessert drink that is offered at the end of the meal is really good. Wish they gave seconds for that!
My favorite hotpot place in Singapore. Wide varity of food and very friendly staffs. Giving appreciation to this lady FangFang, for being very helpful and always so cheerful at work. Highly recommended to dine in here.
We are always served by a very nice Ms FangFang. She makes our dining experience enjoyable every time
Celebrated CNY reunion and birthday celebration this year. Service was superb and food was amazing. Enjoyed our time here! 🙂
Tables at the other end of Restaurant around those number 50-67 range were very neglected and so warm that our plum drinks refill n others had to be reminded numerous timesFood and soup are decentWill we revisit again ? Probably not
book 1 room for 10 pax and we order drinks and food excluding seafood. when settle for bill , staff give us receipt ask us to check. How to check the items in the list where all the plates /bottles have been cleared. estimated 200 +++ / person base on 10 person ( without order any seafood.). 10 persons turn up for the gathering and the shop charge us 19 person $$$ . conclusion= food is overprice , might well book 1 table at chinese restuarant with better food And drinksi
My only letdown (that is if you can call it as a negative) was that no staff accompanied us out when the evening was over. Otherwise it was a perfect night
The soup base, featuring both tomato and coconut, was delicious, and the ingredients used were exceptionally fresh. The service quality was on par with that of Hai Di Lao, making it a fantastic dining experience for the entire family!
Overall a very pleasant experience. 4 of us had 4 different broths - collagen, tomato, chicken and coconut. All good. Service as well.
Great BITP outlet! Staff are friendly and efficient in serving, food are great and fresh. Place is clean and sanitary!Came for a birthday celebration and they even brought out a complimentary cake and sang us a song.
Food was promptly served and attentive service by staff! Would strongly recommend the soft bone pork meatball! Thank you!
Thanks for help me do the birthday decorationStaff is very helpfulMy friends very happy and enjoy the dinnerThank you so much
One of the best hot pots in Singapore. Selection of soup bases are good, quality of food is better than most other alternatives. Service is impeccable but can be overbearing when they keep coming to clear the plates.
The service was very good, on the whole, a very pleasant dining experience.When asked for the name & country of origin of the yummy mandarin oranges served at the condiments counter, the waitress went all out to find out & reported back.
This was so disappointing, i waited for food for 2 hours and nothing was happening. Worst experience ever do not recommend at all. Please stay away from this place, they do not respect their customers, i hope u guys close
First time here but was very impressed with the service I received despite it's dinner time. The staff were attentive to the needs of the diners throughout the entire dining session eg refills of drinks, clearing the empty plates, scooping the noodles etc. Friendly and helpful and always try to answer the questions to the best of their ability. Will definitely return to this branch at The Star Vista. Keep up the good work!
Can't comment much on the food but the service was slightly below average in my opinion considering the fact that you're paying premium for basic hotpot dishes
We are very happy at star vista outlet for our birthday celebrations. Thanks for the great service from jiaxin and wenhao. Keep it up. We will come back. Once again. Thank you
incredibly expensive for this quality of food. Voucher can not be redeemed at the day before holiday even at noon
Manager is nice. One of my favourite coconut soup base of all times. Lighting is abit too bright and pink though. Gives me a headache at times.
The service at the place is excellent. From the ordering of food, table service & staff recommendations are excellent.When ordering hotpot, their signature collagen soup stock makes for drinking & cooking the food elements. We ordered slightly too much, but we couldnt finish the soup, and we requested for the soup to be packed for a takeaway carrier.They also have excellent variety of sauces which allow you customize your dips. At the sauces table, there are a few other salads & greens that will whet your appetite.
I personally prefer Haidilao because the soup bases taste better & they have a wider condiment base. Wagyu cubes that are served in their wagyu platter are kinda meh though, not worth your money because they're definitely overcooked or undercooked by the end of it.
One of my most visited outlet even though I stay woodlands (40 mins driving)
My group of friends and I were at Star Vista to watch a show and before that, we decided we want to have BITP after it ends so we made reservation online. However as we approached the outlet, we saw a queue of people waiting, at least 5 groups. We went to the front and told them we made a reservation but the staff (a Chinese guy) told us that we have to join the queue. I told him that I made a reservation already so why would I need to join the queue? He said impatiently that it’s to just guarantee us a table. This is very ridiculous. Then is he saying the people who walk in are not guaranteed a table? We left for another hotpot restaurant and BITP called us to ask if we’re nearby. We told them that we just came by and they told us to queue. They ended the call by reiterating the need to queue and thanked us.Very disappointing experience as it is my first time visiting this outlet. If you want to get a table at a certain time, make reservations elsewhere. Don’t come to this outlet as they open reservations but don’t cater to it. Don’t waste your time.
Beauty in the PotHotpot brand of the Paradise Group serving a slightly more upscale version of the usual hotpot vibe. They have several tasty broths and ingredients on their menu.We liked their Spicy Nourishing Broth which had a Mala kick.The Damage (no drinks): S$80-120 for two
Walked into Beauty in the pot at Star Vista for a impromptu dinner on a weekday. There were vacancies at dinner time. Staff were on their toes with clearing our plates and clearing the floats on the surface of the soup. Collage soup is the best from Beauty in the pot! We ordered the side dishes for SGD4 - includes fruits and sauces too. The shabu shabu meat is fantastic! Loved the atmosphere and space.
Mar 2023. I always preferred this brand to HaiDiLau.The service was comparably impeccable. The food was better to my liking and minus the queue. We could even make reservations. We ordered my favourite soup base - collagen chicken soup.1 thing we learnt today was to avoid cooking the noodle in collagen soup, it would make it gooey. Should have dipped it in mushroom soup.The restaurant gave us complimentary dessert and peach cake.It was a real hospitable host.
First time trying out this branch at Star Vista.As usual the collagen soup is superb, once you start you can’t stop.Tried the coconut soup, sweet yet savoury and very refreshing. Those who never tried it before should give it a try.The Ling Ling Juan is nice, lives up to their reputation.Service is a little bit lacking, but overall steamboat experience and satisfaction is still there.Even my in laws whos not a fan of steamboat kept praising how fantastic the soup base was.If the service can step up abit more and be more personalised, it will be a plus point.They have this gacha at the entrance and mini playground. The kids love it 👍🏻
Went there for lunch on a Sunday. Totally didn't think about church service, so parking at Star Vista was quite a nightmare. The hotpot experience itself was pretty good. The food was fresh, and the soup bases were tasty, but a little too salty for my liking. Service was OK, but can be further improved. For example, they served the birthday cake, but walked away without lighting the candle. Overall, it was a very decent hotpot meal, but pricey for the quality and compared with other establishments.
My go to place for steamboat. I always trust their standard of the collagen soup and their outstanding customer service.Food in general can be quite expensive but I feel its worth it based on the premium soup and the kind of service you are getting. I can never emphasize enough how attentive they are despite how full the restaurant is, and they always give the kind of appreciation like giving 90 degrees bow.Food wise I would say ingredients are always very fresh and well prepared. I always feel safe eating things like seafood here knowing they are always fresh and clean.
Price experience score (pes) 5.5/10Parking available mallservice greatFood okAmbiance niceCr at mall
Beauty in The Pot at The Centrepoint in Singapore offers a delightful dining experience. As a first-time diner, I was impressed by the spaciousness of the room, which added to the overall ambiance. The restaurant's interior design, particularly the small cool room, was a unique touch that enhanced the dining atmosphere. 😊The highlight of the evening was undoubtedly the food. Each dish was expertly prepared and bursting with flavor. From the succulent meats to the fresh vegetables and delectable broths, every bite was a delight to the taste buds. It's evident that the chefs at Beauty in The Pot take great care in sourcing and preparing their ingredients. 😋The service was also commendable. The staff were attentive and friendly, ensuring that our dining experience was smooth and enjoyable. They were knowledgeable about the menu and offered helpful recommendations, adding a personal touch to the service. Overall, the staff's professionalism contributed to a memorable evening. 👍I thoroughly enjoyed my dining experience at Beauty in The Pot and will definitely be returning. The combination of excellent food, inviting atmosphere, and top-notch service makes it a standout choice for anyone seeking a memorable meal in Singapore. Whether dining with friends, family, or colleagues, Beauty in The Pot at The Centrepoint is sure to impress. I look forward to my next visit! 😊
By far the best Hot Pot in Singapore. Service is great food is fresh. There is a nice little ballpit playground for kids to play as well. But the service is by far the best. Only minus is that it’s almost impossible to walk-in on busy peak periods and when it is very busy sometimes the floors are slippery.
Used to love their collagen soup base but somehow I think their standard dropped tremendously. Those collagen soup you find in NTUC is even better.Great atmosphere, service was ok.
Made a booking before hand so we didn't even have to queue.The food at BITP is verbally very good and value for money. Some say even better than the counterpart HDLCondensed milk with fried bun is always abit side dish. The fried buns just hit home so well .The beef was well marbled for it's price point and the soup bases here are all amazing too
Beauty in the Pot service so naise!!! Fresh vegetables, hot mantou， chewy meat 🍖 Food so delicious! Thank you Yu Jie for serving us and giving us Valentines gift 💕 情人节快乐！
Amazing customer service! Yue Jie was very friendly 🥰 Love their collagen soup as always!
The waiting time for the reception staff to attend to me is a bit slow. It's no queue at all.For foods, it's not too bad, but the beef combo I've ordered is not well prepared. The beef codes are totally "iced". they should not be in this way.I will give a 2.5 star on the Pricing, as it's almost the same as their competitors, so nothing is better than them.Unless the foods are so special that others can't copy, if all are the same, then what are the differences ?
Food and service is good. Good price. Ya Nan service is damn good too. Best.
Service and food quality is top-notched here. Always our favourite outlet to enjoy our hotpot meal! The staff are so friendly, efficient and helpful makes our meal so much more enjoyable.
Thank you ShiKai for serving me and my boyfriend!! Attentive server and v friendly, 謝謝你！
Pretty good experience. The price point is higher than I expected. Maybe I didn’t order well but it came out around $90 per pax. Or maybe that’s just the going rate to have hot pot in Singapore now days. I do however like that they have a small playground for kids to kill some time and let the adults eat in peace 😮💨
Horrible meat quality. All the meats arrived frozen. Beef balls the most disgusting item.
delicious. However, lunch for three adults was $220 a la carte without alcohol. It can't be helped that I ate so much, but it really felt like Singapore.
one of my favourite hotpot places. soup bases and dishes are always fresh and delicious. always order the collagen soup, tomato soup and fried beancurd skin.
A great place for hotpot dining. It is somewhat similar to Haidilao with nice tasty food and good service. Overall a satisfied dining experience
Food was great, service was very good, Shikai served us well. There is a small play area for kids.
Food is nice, service is good, price is on the high side, spent $100+ for 2 pax...
Had hotpot here last night with my colleagues. Food was great like any other hotpot places but what really stood out was the level of service they provided. The staff that was serving our table was really attentive throughout our meal and made the experience very enjoyable.
The service staff (Nancy huang) is very helpful and attentive to the needs of the customers.Thumb ups for the somerset outlet.
November 2023 Review 1 word to describe this outlet experience. Good....But can be even better ! I went to the other outlet at Nex. The atmosphere is better and their lights are bright enough ! Food came fast enough and service was alittle bit disappointed but overall still good. Soup is okay ...However pricing is not cheap. 4 out of 5 stars for this outlet at Centre Point
Mala spicy nourishing broth was bad. Jewel changi's outlet is still the best this far.Noisy group of ladies screaming at the table adjacent. Staff didn't care or manage. Food came really slow for a Friday night.
FOR CUSTOMER LOOKING TO PATRONISE AND EAT AT BEAUTY IN THE POT, PLEASE SCROLL TO THE END FOR SUMMARY.Context: Went for a family get together and dinner at Beauty In The Pot at centrepoint between 7.30pm to 9.15pm on 25 Nov 2023Experience: Beauty In The Pot has always given me a decent experience. Food is consistent across most outlets and servers are generally responsive and accommodating. However, it's unfortunate that it was a pretty bad experience for me and my family when we visited the Centrepoint outlet. Some key pointers to note were:(i) The sauce and sides counter was often out of the key ingredients and sides (I.e. out of coriander, spring onions and black fungus with black vignette). Had to specifically tell the service crew a few times before it got replenished. For the black fungus, it was never replenished during my entire stay.(ii) One of the female service crew was pretty rude when my parents requested for warm water towards the end of their meal.(iii) Service crew failed to follow up on request. We requested for the scum (layer of fatty dirt) to be removed. The same female service crew simply acknowledged and walked off without helping. We had to get another colleague to do it after 15 to 20mins later(iv) The last and final straw, we saw that the crew was busy and took the bill to the main counter to settle. We then proceeded to take a walk around the mall to digest our food before we walked past the store (a few times) as we make our way to the car park. At this moment we were stopped abruptly by one of the female service crew who asked if we had made payment. I showed my payment receipt and she was muttering about us not making payment and system did not capture the payment information. All this while she was rude and honestly left a bad impression. We went to the counter and understood from the male manager that it was a system error that the payment was not registered. We shared our feedback with the male manager on our overall dining experience and all we got was insincere response and apology.My thoughts: I understand the demands of F&B and therefore I can understand if service excellence may drop from time to time. It is understandable. What is not acceptable and understandable is when we as paying customers are being dragged back by one of the female service crew to the cashier to be accused of non payment in which the entire process was just rude. Male manager did not make it any better through his insincere responses and apology. And Beauty In The Pot, if I did not pay up, why would me and my family even stay in the mall and walk past your restaurant a few times?Conclusion: While food and soup base were good, customer service can be enhanced. Understandably it is a Saturday night but I do hope that management can relook at service crew training and also helping those service crew with additional headcounts. Last but not least, enhance your payment process/systems and look in incident resolution training. The root cause of this incident arises because of a system error in payment (as shared by the male manager) and the male manager looks ill equipped to resolve a problem; in this case an accusation of non payment against a customer who actually paid for the meal.Last words for the Management: Not matter how good your food is, service is always an important part of the customer experience and it can be the difference between a horrible and good experience. Take this as an opportunity to relook at internal ops and processes and use this to spur your outlet to improve and change. I am not sure if this will get through but I sincerely hope someone from Paradise Group or Beauty In The Pot can look into it.For other customers looking to eat here: If service is important for you and you have not tried Beauty In The Pot then consider other outlets for now. There are plenty of other outlets across the island for you to consider.Note: Ivy the outlet manager has reached out to apologise. She was sincere and maybe there is hope for the outlet....
The environment is beautiful, the family had a great time eating, the waiters were very attentive, especially Yujie was very friendly.
Staff service is very good 👍🏻👍🏻When paying, also let me know the latest deals using kris+Will come back for sure!
Of course hot pot is delicious, butThis store has seats overlooking the indoor pre-gras (must be requested at the time of reservation), so adults can enjoy a leisurely hot pot while the kids play.I'm also happy that the restrooms near the store have toilet seat covers for children.Mr. Chun, who was in charge of our table, was very fluent in Japanese and provided excellent customer service. (I almost had the illusion that this place was Japan.LOL)thank you very much!I will definitely visit you again soon ^_^
The service is commendable. The serving staff was attentive and would come over to assist and made sure we were okay with our food. The food was fresh, and the soup was tasty. Pleasant experience.
The collagen broth is a must try. The servers are good but they are definitely short staffed on a Friday night. It’s hard to get their attention at times.Their collagen broth is super! Great fresh food items as well.They offer free birthday cakes for those celebrating so another bonus point!
Very good place to have Shabu Shabu. Great tasting collagen base soup. Menu is great. And the perfect finisher a lime juice slushee to bring everything together.
Never saw an idea of cuisine like that, mixing by yourself different ingredients inside the soup, we were a bit confused at the begining but everything was finger licking good!
It’s our regular hangout place with family. Seating is spacious and staff is more attentive compared to other branches.
Exceptional service, Mimi take care of us very well. She even gave us complementary chocolate cake. The food is really good and it tastes better than the one in Thailand 🙂 love the collagen soup.
Our dinner was attended by 2 excellent service staff Fook Wei & Hai Qin. Their service is outstanding and they are both very attentive during the busy dinner service. Fook Wei even helped me with my napkin! I was surprised by the extra mile service. Please convey my compliment to both Fook Wei & Hai Qin.
Same great collagen soup, new section with good spread of fruits & also ice-cream to match !
Service standards and ambience are comparable to the other top tier hotpot operators. However, the choices for soup base is rather limited. I will avoid ordering the coconut soup as the sweetness does not go well with the hotpot dishes, taste more like a dessert. I was hoping that they offer to change the soup base. There is a better option at similar price point in my opinion.
Beauty in the pot hot pot shop. Our favorite soup is chicken soup. For me, it's just Mala soup. Not very wow There are many different types of meat to choose from. I like meatballs and bean curd.Our dipping sauce was prepared according to the taste that the restaurant recommended for us. It wasn't to our liking. Finally, we cook it in the flavor that we like to eat.#TravellingAsACouple
Went during non-peak hours, place was quite quiet which is good. Food was okay, nothing special. For soup base, couldn’t choose three flavours + one plain water (no option for this). Service was okay. Tablet for ordering was slightly dirty, oily with a piece of food (or something I couldn’t tell) on it. Prefer the competitor
Great place to have steamboat. The collagen soup and mala soup is very nice and the ingredients are of high quality especially the A4 Wagyu beef.
Mina is a wonderful service staff who pays great attention to details like topping up the soup, drinks etc at regular intervals. Especially the crystal beehoon that soaks up the fluid so quickly that she personally attended to it..
Everything five star, except medium spicy is not spicy at all so 4 stars. And the chili oil is not spicy either
Highly recommend to bring your family or friends in and play at playground if you bring your children:) The staffs are wonderful greeting/carrying to my LO 🥰
We had such a nice time. Mimi was amazing and the food was so delicious!!!
Amazing ! Mimi was in incredible 😍Will back again 🙏
Very impressed at the quality consistency of the food! My top favourite steamboat spot which serves a very hearty and satisfying meal!
Our go to place for hot pot craving. Though slightly on pricey side, the quality of ingredients they use is definitely worth it. The sauce station requires a special mention. My favourite being the sesame sauce with spicy mala chilli. The meats, seafood all are fresh. the collagen soup and tomato soup always hits the spot. Their fruits platter is so refreshing after alll the hot soups. Watermelon and oranges are the freshest I have had.Service is also so swift, prompt and always happy to help. They clean the soup foam the forms which is a nice touch. They also give a very nice slice of cake if it’s your birthday on the house. It’s small things like this makes this place worthy of multiple visits.
Have a Very good experience here in beauty pot centre point outlet. 🙂 thumb up for the customer service👍👍 especially XiaoMin she is very friendly and attentive.
#1 for hotpot in Singapore! Love the collagen soup, nice to imagine getting more beautiful while eating delicious food. The service is very efficient and it’s a great atmosphere for families and groups of friends.
Beauty in the Pot truly lives up to its name, delivering an exceptional hotpot experience. The quality and taste of the food are outstanding. The star of the show was the collagen broth - a mouthwatering delight, rich in flavor and amazingly smooth. The service was top-notch with a courteous and efficient staff who went above and beyond to ensure a memorable dining experience. An additional highlight was the fully stocked condiment bar, which allowed for personalizing our hotpot to our liking. This place is a gem, and I can't recommend it enough for anyone seeking a top-tier hotpot experience in Singapore. Can't wait for my next visit
Had a great time here tonight with my family.Food was great. Service was also great.I noticed from recent reviews that the service from this outlet has suffered due to lack of staffs.But today, there are plenty of staffs around and they are all super efficient and friendly. I guess the management pulled resources from other outlets to improve the service level. Good job.
服务生 assigned to us was very patience and took care of us. Prepared the Condiments, cook , deshell and serve the 🦞 and very pro in taking pics too. Food was good certainly. Will be back!
Was super unpleasant, as on that day on 12 September we have booked online for 7pm however, when my brother first reached they said table not yet ready, at the time our family members have yet all arrive.But about 708pm our whole family have arrived then I went to check with the receptionist again, so she said still not ready. Then we waited again. Finally until 730pm, me and my brother couldn't take in anymore as we felt shouldn't be so long, so I went to check with the another girl, she said table long ago already ready. Then I was like why did the girl receptionist tell me not ready? The answer that I have gotten was as she thought the whole family have yet reach, so never inform.But the most worst for their service is that, they don't check on the reservation list, if someone booked 7pm, and after 15 minutes most reputable restaurants they will call customer to check if they are coming for reservation ya? That time I booked Haidilao they do call also to confirm reservation. Then PLUS THEY DIDN'T CHECK THE WAITING AREA FOR THE CUSTOMERS WAITING TO GO IN.I have been several times to beauty in the pot at different outlet, but never gotten this experience. This girl receptionist is really a question and they should also work on the reservation protocol.Will never go this outlet again. If there is a 0 star, i would have given it.
Convenient Location
Beauty in the Pot has several outlets in Singapore, all of which are located in convenient and accessible places. For example, the outlet at The Centrepoint is located in the heart of Orchard Road, making it a popular choice for tourists and locals alike.
Frequently Asked Questions (FAQs):
What are the dining options available at Beauty in the Pot?
Beauty in the Pot primarily offers hotpot dining. You can choose your ingredients and broths to create a personalized hotpot experience.
Can I make reservations at Beauty in the Pot?
Yes, you can make reservations to ensure a table at Beauty in the Pot. It’s recommended, especially during peak dining hours.
What type of cuisine does Beauty in the Pot offer?
Beauty in the Pot specializes in hotpot cuisine, allowing you to create your own personalized hotpot using a variety of fresh ingredients and flavorful broths.
Is there parking available at VivoCity for restaurant guests?
Yes, VivoCity offers ample parking facilities for its visitors, including those dining at Beauty in the Pot. You can conveniently park your vehicle and access the restaurant without any hassle.
Is the restaurant family-friendly?
Absolutely! Beauty in the Pot welcomes families and provides kid-friendly options. The warm and inviting atmosphere makes it an excellent choice for family gatherings and celebrations.